Hostess Job description – Restaurant and Bar

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hostess job description

Hostess job description – The restaurant hostess is the first and last employee to interact with guests when enter and leave the restaurant. because of this hostess must keeping the restaurant orderly, keeping track of what’s going on at each table are just some of the ways you can keep your guests happy

The main job of the hostess to greet arriving guests, welcome them into the Escort and seat them to table and do cashier job. Restaurant hostess has almost same job description with bar hostess. Here are the job description of restaurant hostess:

Restaurant and bar hostess job description

  • Controls Reservation Book, accepts reservations and record cancelation of reservation
  • Answer incoming calls and provide appropriate service
  • Maintains guest history files and uses the information to enhance guests experience
  • Manage restaurant waiting list during high volume times to accurately set guest expectations
  • Check menus to ensure cleanliness
  • Greet guests in a friendly and professional manner
  • Determines guest needs, verifies table availability, assigns appropriate table for seating
  • Escort guests to appropriate table, Engage in friendly conversation as you seat guests in a timely fashion
  • Assists guests with seating, and presents menu
  • Advise guests new menu items and promotions
  • Ensures removal of unnecessary place settings at occupied tables
  • Notifies server and communicates any special needs or requests
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages
  • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Handle and receive guest payments by credit, debit card or cash
  • Always sincerely thank guests as they leave and invite them to return
  • Maintains guest records such as; record arrival, cover count, seat assignment, turnover, availability
  • follow all company safety and sanitation policies and procedures

Restaurant and bar hostess job requirement

  • High school diploma/GED preferred
  • having a knowledge of restaurant terminology and food service techniques and sanitation standards
  • Excellent management, leadership, communication and organizational skills
  • Exceptional guest service skills
  • Ability to work flexible schedule to include weekends and holidays
  • Ability to work 6+ hours a day
  • Ability to work effectively within a team
  • Ability to effectively communicate on the telephone.
  • Passion for providing extraordinary service

How much do hosts and hostesses make?

Most of restaurant hostesses usually don’t get any tips, they get paid more per hour than waiters. On average, hostesses make about $8.42 an hour, depending on the type of restaurant where you work, you could make upwards of $12 an hour. If you’re really lucky, you’ll also get a share of the tips from waiters

Career paths for hostesses

Many hostesses work their way into manager jobs but to get the highest potitions you should consider getting a degree in hospitality management. The career path is after become a hostess you  may become lead hostess, a maitre d’ or even restaurant manager. An ambitious hostess end up as a general or regional manager or even restaurant owner

Highlights

Hostess Job description is different in each places, in big restaurant or hotel you will get more task but the salary also bigger than in a small restaurant with a bit task

 

 

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